- Automatic confirmations and reminders: each appointment is automatically confirmed by e-mail or text message, depending on your preferences.
- Intelligent waiting list: allows your clients to register when your schedule is full, and automatically get an appointment as soon as a slot becomes available.
- Appointments for two: ideal for couple therapy or duo consultations.
- Online consultations: offer remote appointments via Zoom videoconferencing.
- Flexible cancellation policy: choose your conditions, online or by phone, with the lead time of your choice before the appointment.
- Fewer no-shows and less lost revenue: At a glance, you can see in your schedule whether a client has confirmed their attendance. And because confirmations and reminders are sent in English or French, your client always feel understood.
- Access included for administrative staff: Assistants or receptionists log in with their own login and are included in your account.
- Authorizations by employee: Control access according to their role.
- Team schedule: Quickly display the availability of your entire team in one place.
- Physical and virtual locations: Offer your services online, in clinics, in several locations at once, or at the patients' home.
- Work accross different time zones: Offer appointments to your clients no matter where they are, without the hassle.
Frequently asked questions
Here are the most frequently asked questions about these features.
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What happens if I lose my Internet connection?
Although it's uncommon with a good internet provider, you'll still be able to access your schedule via your smartphone if you have an internet plan included. Also, if you've connected your Google Calendar, you'll always have access to the appointments in your calendar.
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Can I repeat an appointment?
Yes, we make it easy for you to repeat an appointment with just a few clicks. You can choose the days of the week on which the appointment is repeated, as well as the frequency and duration of the repetition.
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Can I offer several services of different durations?
Yes, you can choose the duration of each service, and GOrendezvous will optimize your schedule to avoid gaps.
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Can I ban a client?
Yes, it is possible to prevent a client from booking an appointment. Whether the banned client is logged in to his account or not, he won't see any availability in your calendar as long as he uses the same e-mail address with which he originally registered. You can also change the message displayed when they try to book or join the waiting list.
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Can I only offer online appointments to existing client?
Yes, you have the option of asking new client to call for their first appointment.
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Do I need to create a Zoom account to use it with GOrendezvous?
To take advantage of GOrendezvous integration with the Zoom platform, you need to create a Zoom account. Depending on your videoconferencing needs, you'll be able to choose the Zoom package that's right for you (free, health, or paid).
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Will I lose control of my schedule with GOrendezvous?
Not at all! With GOrendezvous, you're 100% in control of your schedule. You choose your availability, the type of appointments offered, and who can book online. You can also approve or reject requests if you wish. In short, you decide, and we simply help you save time.
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Can we offer online appointments only for specific professionals?
Yes, you can choose which professionals are available for online appointments.
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What happens if I cancel my subscription?
With GOrendezvous, your peace of mind continues even after cancellation. Your account remains active until the end of the period already paid for, when it switches to view mode. You benefit from a free, secure storage space where you can view your entire account: files, receipts, income reports, history and much more.
Your data remains protected and accessible at all times, by you, for as long as you need it - a unique privilege that GOrendezvous makes available to you. Few solutions offer this kind of post-cancellation access - with GOrendezvous, it's included.
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When my customer opens the link to access the Zoom conference, will he have to enter a password, if I've activated the mandatory password option in my options?
We have ensured that a unique identification number is automatically generated for each appointment. This ID number is encrypted in the link emailed to your customer. The password is also encrypted if this option is activated.
So all your customers have to do is click on the link they receive by e-mail, and they'll be redirected to the videoconference without having to type in a password.

