Security and confidentiality
At GOrendezvous, the security and confidentiality of your data are our top priorities. We combine advanced technical measures with strict internal processes to ensure a secure and reliable environment for your information. This page summarizes our commitments.
- Law 25: Strengthened rights, responsible management of the life cycle of personal information.
- PIPA: Law respecting the protection of personal information in the private sector. (Quebec)
- PHIPA: Personal Health Information Protection. (Ontario)
- PIPEDA : Personal Information Protection and Electronic Documents Act. (Canada)
We are often asked whether GOrendezvous holds any form of official “compliance” or certification from professional orders. It is important to clarify that these organizations do not formally endorse or certify software solutions or external providers.
That said, we work in close collaboration with our users and maintain ongoing dialogue with professional orders and associations to adapt our platform to the realities of each practice. Our team closely monitors the evolution of technological standards, legislation, and ethical considerations to ensure our security and privacy features remain up to date.
By choosing GOrendezvous, you can be confident that we adhere to industry best practices and continuously evolve our platform hand in hand with professionals and their needs.
Access control
Multi-factor authentication (2 steps) reinforces account protection.
Each employee logs in using their unique login and password.
Sessions are also protected by an automatic logout process after a period of inactivity.
Each form or note records the date and time of creation or modification, as well as the identity of the employee who performed the action.
You can hide client names on the schedule, define granular permissions per employee (read, edit) and share only the necessary files, according to the principle of least privilege.
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End-to-end encryption
All your data is encrypted both during transfer (in transit) and while stored (at rest). - Secure SSL/HTTPS connection This prevents anyone from reading or altering the information transmitted between your browser and our servers.
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Hosting in Canada
Your data is hosted on Amazon Web Services (AWS) in data centers located in Canada, which comply with internationally recognized security standards.
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Redundancy and continuous backup
To prevent any data loss, your information is copied in real time to a secondary server, continuously backed up, and can be restored in the event of a failure, incident, or disaster. -
Security monitoring and testing
Our systems are protected by automated detection mechanisms and alerts for suspicious activity. In addition, we work with external cybersecurity auditors who regularly test and validate the robustness of our protections. -
Advanced network protection with Cloudflare
We partner with Cloudflare, a global leader in cybersecurity, to safeguard the platform against attacks and ensure service availability at all times.
Protected data
Data security doesn't rely on a single measure, but on several layers of protection working together.
End-to-end encryption
All your data is encrypted during transfer (in transit) and when stored (at rest).
Secure SSL/HTTPS connection
This prevents anyone from reading or modifying the information transmitted between your browser and our servers.
Hosting in Canada
Your data is hosted by Amazon Web Services (AWS) in data centers located in Canada, in compliance with world-class security standards.
Redundancy and continuous backups
To avoid any loss, your data is copied in real time to a second server, backed up continuously and restorable in the event of a breakdown, incident or disaster.
Security monitoring and testing
Our systems are protected by automated detection mechanisms and alerts in the event of suspicious activity. What's more, we call on external auditors specialized in cybersecurity to regularly check the robustness of our protection.
Advanced network protection with Cloudflare
We work with Cloudflare, a world leader in cybersecurity, to protect the platform against attacks and guarantee service availability at all times.
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Frequently asked questions
Here are the most frequently asked questions about these features.
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Does the charting follow standards?
Yes, we follow industry standards and best practices when it comes to storing this type of information. All sensitive data is encrypted.
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Can my patients share images, X-rays or files with me?
Yes, your patients will be able to share files with you directly from their intake form, in a secure way. They will be virus-checked, then centralized in their client file.
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Do my colleagues have access to my files?
Your colleagues will only have access to your files if you activate the necessary permissions. There are several levels of permissions, depending on your preferences.

